When booking a holiday stay without the use of our Online Booking, 35% of the rental amount will be paid within 8 days of receipt of confirmation of stay.
The remaining rent is due 40 days before the date of arrival. In case of non-payment, FænøSund Konference A / S may cancel the order without refunding any previously paid amounts and without advising.
Complaints about defects in connection with the stay must be notified to the reception as soon as they are detected, and no later than 24 hours, so that we can fix them as soon as possible.
Stay over December 31st
FænøSund Konference A / S is primarily a family holiday resort, with accompanying guests of all ages, including smaller children.
We are located in the middle of nature on the Hindsgavl peninsula, where we are also neighbors to Hindsgavl Dyrepark. In the zoo, together with the natural stock of deer, there are also deer and deer in the forest and the large open plains. In addition to deer, the area also boasts a rich birdlife.
For all holiday stays around 31 December, a deposit of 2000,00 DKK will be charged in addition to the price of the stay.
The deposit must be paid separately at the latest 1 week before arrival, to the following account with clear indication of the booking number on the deposit.
The deposit will be returned at the end of week 1 if the accommodation and associated areas appear in the same condition as at check-in.
No fireworks may be fired at the houses or on the green areas around the houses, except for fireworks designed for children under the age of 10.
Fired fireworks are only allowed by the bridge and must be turned away from land.
If the above rules are not met, FænøSund Konference A / S may expel guests from the area and thus their accommodation – without further notice and without any compensation.
On December 31, there is increased tolerance, with regard to expulsion, if you fail to comply with these rules, expulsion will take place immediately.
Beer and spirits
Beer and spirits must not be enjoyed in all common areas – including green areas, forests, parking spaces and the area around the main building.
Cancellation of Holiday stay
Would you like to cancel your vacation stay – the following deadlines apply:
• no later than 60 days before arrival, DKK 300, – is payable
• Between 60 and 36 days before arrival, 50% of the rental amount is paid
• Less than 35 days before arrival, the full rental price is paid
Terms of Online Booking
An online booking is not a reservation, but a final order. All prices are quoted in Danish kroner DKK.
Change order, eg. For a different type of house or period, it is considered a cancellation as well as a new order.
The amount paid is considered to be lost if you do not use the booking or travel earlier than the original date of departure.
Reservations are made for errors, out of date and ongoing price adjustments.
Credit and debit cards
At FænøSund Konference A / S you can of course pay by payment and credit card directly at the holiday center.
In connection with payment of a stay with credit card, a fee will be charged by credit card companies. There are no fees for ordinary Danish debit cards – for example. Dankort.
The following payment and credit cards can be used.
The Online Purchase Act
According to the Consumer Agreements Act, there is, as a rule, a 14-day right of withdrawal in the internet trade.
However, this does not apply to transport, accommodation and accommodation agreements – this includes Package holidays and holiday stays.
If leases are prevented due to force majeure (natural disasters, strikes, war actions, riots etc., FænøSund Konference A / S is not liable for interrupted or unannounced stay.